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Customization – Gems Galleria

At Gems Galleria, we believe jewellery should feel personal. That’s why we offer exclusive customization services to create pieces that reflect your unique style.


✨ What We Can Customize

• Name / Initial pendants
• Bracelet sizing adjustments
• Color stone variations (subject to availability)
• Matching sets on request
• Bulk bridal / event orders


🛠 How It Works

1. Share your customization request via DM or email at support@gemsgalleria.com
2. Our team will confirm feasibility and pricing
3. 50–100% advance payment is required to begin production
4. Production timeline: 5–10 working days (may vary depending on design)


📌 Important Notes

• Customized products are made-to-order.
• Once confirmed, customized orders cannot be cancelled or refunded.
• Delivery timelines may be slightly longer for customized pieces.
• Slight variations may occur due to handcrafted finishing.